Safeguarding & Policies
At Norfolk Tennis (Charity Number 1203480), the safety and wellbeing of all players, coaches, volunteers and spectators is our highest priority. We work closely with the LTA Safeguarding Team to promote a strong culture of safeguarding, diversity, and inclusion across all venues and programmes.
👤County Safeguarding Officer
Mandy Driver
📞 07932 610 464
📧 safeguarding@norfolktennis.org
Mandy is a retired police officer with 30 years of service in Norfolk Constabulary, including roles in the Child Protection Unit and the Multi-Agency Safeguarding Hub (MASH). She is a member of Gorleston Tennis Club and has previously served as Welfare Officer at both Gorleston and Lowestoft Tennis Clubs.
Mandy supports venues and club Welfare Officers in:
- Implementing safeguarding policies
- Providing advice and guidance
- Promoting safe and inclusive tennis for children and adults
⚠️What To Do if You Have a Concern
- If someone is in immediate danger, call 999.
- If you have a serious or urgent concern, contact police or social services.
- To report a safeguarding concern directly to the LTA, complete the online form or email safeguarding@lta.org.uk.
📩 Register a Safeguarding Concern
📞 NSPCC Helpline: 0808 800 5000
Support & Guidance
Every LTA registered Norfolk tennis and padel club or venue has a Welfare Officer — your first point of contact for concerns, disclosures, or advice. Norfolk Tennis also works closely with the LTA Customer Support and Regional Safeguarding Team to support these officers. View LTA Safeguarding Guidelines For County Events & Leagues
Safeguarding Resources
We recommend exploring these key resources to better understand safeguarding in tennis:
- 👨👩👧 For Parents
- 🏟️ For Venues
-🎾 For Coaches
✅ Safeguarding Standards
📚 DBS Checks & Criminal Record Information
Learn what’s required for different tennis roles and how the process works.
🔗 Learn More About DBS Checks
🔗 Learn More About Criminal Record Checks
🧰 Welfare Officer Hub
A dedicated LTA Welfare Officer page provides tailored information based on whether you are:
- Considering the role
- New to the post
- Already serving as a Welfare Officer
🔗 Learn More About Being a Welfare Officer
Online training and updates are regularly offered – contact us or visit the LTA website for the latest sessions.
Safe to Play Campaign
The LTA’s Safe to Play campaign encourages everyone in tennis to help protect children and adults.
- If you have a concern, say something if you see something.
🔗 Learn More About Safe to Play
Fair Play Principles
Fair Play is central to our sport, on and off court. We encourage all players, coaches, and parents to:
- Show respect and honesty in all situations
- Follow the rules and accept decisions with grace
- Be role models for younger players
- Compete fairly and enjoy the game
NORFOLK TENNIS POLICIES (All PDF Links)
Safeguarding Policy
Anti Bullying Policy
Diversity and Inclusion Policy
Children Supervision Policy
Photography & Filming Policy
Photograph & Filming Consent Form
Photo & Filming Best Practice Guidance
Safe Recruitment Policy
Online Safety and Communication Policy
Safeguarding at Events, Activities and Competitions
Acceptable Use Statement for Internet and Social Media
Conflict of Interests Policy
Code of Conduct
Complaints Policy
Disciplinary Procedure
Management Terms of Reference Policy
Induction Policy
Succession Planning
LTA’s privacy policy has been updated, with effect from 2024
Learn More About the LTA safeguarding policies and procedures to support and promote the welfare all children, young people and adults at risk.
The LTA Safeguarding Team launches its 2024-26 Safeguarding Strategy
AGM Safeguarding Report 2026
In this past year I have visited Competitions at Cromer, Hunstanton and the Parks with Anita Stewart the Active Norfolk Sports welfare Officer. Anita also came to the last Forum at EAS&TC in December 2025 where a safeguarding briefing was given. I supported the awards / volunteers Event held at Cromer in 2025 and attended the online LTA Safeguarding conference held in October 2025. This is still available to access via the LTA Safeguarding sites.
To compliment the LTA safeguarding training, Active Norfolk also provide sessions which can be accessed online. These are advertised on the Norfolk Tennis newsletter and website. The LTA also provides Safeguarding newsletter updates. If you are not receiving any of these newsletters and would like to access them, or the Norfolk Welfare officer Whats App group, please contact me or Stuart: admin@norfolktennis.org
If your club has any young people aged 14-24 who would be interested in becoming a Young Person Welfare Ambassador, contact me or look on the LTA website for information.
We welcome the Padel Tennis venues to Norfolk and safeguarding and wish them all well for the future.
The LTA will be reviewing the safeguarding policy in February 2026 and Melissa Miller the RSO will be visiting venues in Norfolk in March 2026. There will be an online welfare officer Forum on 25/4/2026 hosted by the LTA.
Mandy Driver County Safeguarding Officer