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Terms of use

Terms of use

PARK COURTS BOOKING TERMS AND CONDITIONS  

Booking Rules

  1.  Report any damage to the Council  – teignbridgeparks.tennis@teignbridge.gov.uk
  2. Courts are bookable each hour, on the hour.
  3. The Pay & Play refund window ends 24 hours before the start of your booking time.
  4. The Council reserves the right to pre-book the Park Courts for coaching, events, and maintenance.
  5. If you are late to your booking, this does not alter your end time unless you have altered it online.
  6. Please do not climb the fences or make holes in the fence/gates or put anything into the gate locks.
  7. Parents and guardians take full responsibility for the welfare & security of their children who are aged 16 and under, when they are on the Park Courts.
  8. Players aged 12 and under must be supervised at all times by a parent or guardian when at the Park Courts.
  9. The Council has the right to cancel bookings at their discretion.  An email will be sent to the booker notifying them.
  10. Players found trying to access or using the Park Courts when they are closed will have their Annual Tennis Pass cancelled without refund.
  11. Remember to take care not to send your tennis ball over the fences into people’s gardens and do not enter their gardens/premises.
  12. In the event of bad weather/adverse playing conditions users should cancel their booking  online or via the ClubSpark app.
  13. Please cancel any unwanted bookings online even if this is last minute, to allow others to play.  
  14. The relevant Annual Tennis Pass and Pay & Play terms and conditions apply to bookings. By making a booking you are accepting all terms and conditions.
  15. The Park Courts cannot be used for the receipt or delivery of professional coaching services, this includes teaching your or anyone else's children, any friends or your or their family members, hitting sessions, practice matches etc.  
  16. The Park  Courts have no floodlights, if you book when there is no daylight then no refund will be processed.
  17. If you breach any of our guidance’s or terms the Council reserves the right to cancel all passes & bookings without refund.

 Court Rules

  1. Smoking is not allowed on the Park Courts.
  2. Football is not allowed to be played on the Park Courts.
  3. Any other activity outside of tennis play not allowed.
  4. Members must wear appropriate sports clothing and clean footwear when on the Park Courts.
  5.  Dogs are not allowed in the courts & dog walking is not permitted on the Park Courts.
  6.  Please ensure you close the court gate properly when you enter and leave the court.
  7. Please help us to keep the courts in a safe condition by reporting any damage to the Council.
  8. No person may coach others on any of the Park Courts.
  9. If you are late to your booking, this does not alter your end time unless you have altered it online.
  10. Players should comply with the principles of Respect and Fair Play, both on and off the court.
  11. Take off the court everything you take on – including all balls and general litter (please use bins provided or take it home with you).
  12. The Park  Courts cannot be booked for any activities other than tennis.
  13. Please do not play music on the Park  Courts.
  14. Players play tennis at their own risk and are asked to apply common sense in always looking out for themselves and others.

 Right to Play

  1.  You must book a court online before playing.
  2.  You must use the tennis court you booked, please check your confirmation email.
  3.  If someone is playing on the court when you arrive use your booking confirmation as proof. 

 Other

  1. You can bring a bucket of tennis balls to use with your children or friends and play games.
  2.  If it looks like coaching and is reported to our team or if our team suspects coaching, they will investigate further. Please remember the Park Courts are for recreational play only.
  3.  Parents/friends/family members cannot perform drills that they have seen to help the other person as this would be considered coaching. Even if you're not being paid, qualified, or not qualified if your performing drills with or without advice you’re still coaching by providing those drills. Your intention is not recreational play.

Park  Court Closures

  1. Pay and Play bookings must cancel their own bookings before the refund window closes, which is at least 24 hours before your start time (refunds can take 5 to 10 working days to show in your account).
  2. Closures of any court/venue for any type of court works or due to damage will not result in refunds or pass extensions.