Club Complaints Procedure
Contact and complaints
If you have any queries about this privacy policy or how we process your personal data, or if you wish to exercise any of your legal rights, you may contact:
by email: tenniswise@sky.com
or by post: 29 Caldew Street, Silloth, Cumbria, CA7 4BY
If you are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner. You can find out more about your rights under applicable data protection laws from the Information Commissioner’s Office website: www.ico.org.uk.
Club Complaints Procedure
If a complaint is received from a member of this or another club or a member of the public, the complaint will be discussed by the committee in a timeous manner and the appropriate actions agreed, implemented and the decision and its reasons recorded in writing. A minimum of 2 members of the committee will be involved in this matter and the resolution reported to the rest of the committee. Confidentiality of the complainant will be respected if requested or is appropriate.
If the complaint is against a member of the club then this may be taken into account in any decision regarding continuation or renewal of membership.
Date last reviewed/completed 20/1/24